These Terms of Use govern the contractual relationship between the user and Manchester235. By accessing or using the services of Manchester235, the user confirms that they have read, understood, and agreed to be bound by these Terms of Use in full. Users who do not accept these terms must not use the services.
Manchester235 operates in accordance with the requirements of the Gambling Commission of Great Britain under the Gambling Act 2005. These terms are structured to comply with Licence Condition 7.1.1 of the Licence Conditions and Codes of Practice (LCCP), which requires that all contractual terms offered to customers are fair, transparent, and accessible.
The company reserves the right to update these terms at any time. Where a change is material, notice will be provided before it takes effect. Continued use of the services following such notice constitutes acceptance of the revised terms.
1. Eligibility and Access
To use Manchester235 services, the following conditions must be satisfied at the time of registration and at all times during use:
- The user must be at least 18 years of age. Gambling by persons under 18 is a criminal offence under UK law. Age verification procedures are applied at the point of registration and at any subsequent stage considered necessary.
- The user must be physically located in Great Britain when accessing and using remote services. Access from jurisdictions where online gambling is not lawfully permitted is prohibited.
- The user must not be registered with GAMSTOP or subject to any self-exclusion arrangement, whether through internal tools of the company or any third-party national self-exclusion scheme, at the time of use.
- The user must act on their own behalf and for personal recreational purposes only. Use of the services on behalf of a third party is not permitted.
- The user must provide accurate, complete, and current information at registration and keep that information up to date for the duration of the account.
2. Account Registration and Verification
Each customer may hold only one account with Manchester235. Accounts are personal and non-transferable. Opening or operating multiple accounts is prohibited and may result in account closure and forfeiture of any associated balances.
Before deposits can be made, services accessed, or withdrawals requested, identity verification is required. This process involves confirming full name, date of birth, and residential address. Supporting documentation may be requested at any stage. Until verification is complete, access to certain functions may be restricted.
The account holder is responsible for maintaining the confidentiality of account credentials. Any suspicion of unauthorised access must be reported to the company without delay.
3. Permitted Use and Prohibited Conduct
Accounts must be used solely for lawful gambling activity in accordance with these Terms of Use. The following conduct is strictly prohibited:
- Using payment instruments that do not belong to the account holder.
- Operating more than one account, whether under the same name or any other identity.
- Colluding with other users or engaging in any form of cheating or manipulation of game outcomes.
- Using automated tools, bots, or software to interact with the services instead of genuine human participation.
- Exploiting errors, technical faults, or system vulnerabilities for financial gain.
- Engaging in chip-dumping, arbitrage based on non-public information, or any conduct designed to circumvent the normal operation of the services.
- Misusing any promotional offer in a manner inconsistent with its stated conditions.
Where prohibited conduct is identified, the company may suspend or close the relevant account, withhold or recover funds obtained through such conduct, and report the matter to the relevant regulatory authority where required.
4. Payment Instruments
Under UK law, credit cards may not be used for gambling transactions. Only debit cards and other payment methods expressly permitted under the current payment policy are accepted. Users must use only payment instruments registered in their own name.
Withdrawals will be processed to the same instrument used for deposit where technically possible, in accordance with applicable anti-money laundering obligations.
5. Governing Law and Jurisdiction
These Terms of Use are governed by the laws of England and Wales. Any dispute arising from or in connection with these terms is subject to the non-exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer protections applicable in the user’s country of residence.
Manchester235 is licensed and regulated by the Gambling Commission of Great Britain. The obligations of Manchester235 as a licensee are defined by the Gambling Act 2005 and the LCCP. These terms are intended to operate within that regulatory framework.
6. Complaints and Dispute Resolution
If a user has a complaint regarding the services, the customer support team should be contacted in the first instance. Complaints will be acknowledged and a substantive response will be provided within a reasonable timeframe.
If a complaint is not resolved to the user’s satisfaction through the internal process, the user has the right to refer the matter to an approved Alternative Dispute Resolution (ADR) provider. Details of the applicable ADR provider are available upon request and will be communicated at the relevant stage of the complaints process.
Users may also contact the Gambling Commission of Great Britain if they believe that regulatory obligations have not been met.
7. Responsible Gambling
Manchester235 operates in line with the LCCP requirements on safer gambling. Tools are made available to help users manage their gambling activity, including the ability to set limits and request exclusions. Information about these tools is accessible through account settings and the dedicated responsible gambling section.
Users who are concerned about their gambling behaviour, or about the gambling behaviour of someone they know, can obtain support through the National Gambling Helpline, operated by GamCare, and through other organisations signposted on the responsible gambling pages.
Self-exclusion requests are processed promptly. Once a self-exclusion is in place, the user must not attempt to open a new account or circumvent the exclusion by any means.
8. Limitation of Liability
To the extent permitted by applicable law, Manchester235 is not liable for losses arising from circumstances outside its reasonable control, including technical failures of third-party systems, interruptions to internet connectivity, or events constituting force majeure.
Nothing in these terms limits liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded under UK law.
9. Amendments
These Terms of Use may be amended from time to time. Where an amendment is material to the rights or obligations of the user, notice will be provided before the change takes effect. The current version of these terms is always available on the website. The date of the most recent revision will be indicated at the top of the document.
Users who do not agree to an amendment should close their account before the revised terms come into force. Continued use of the services after the effective date of any amendment constitutes acceptance of the updated terms.
10. Contact
Questions about these Terms of Use or requests for clarification on any provision should be directed to the support team using the channels listed on the Contact page. Responses will be provided in accordance with the standard support procedures.